Your First Visit
Starting with a new dentist can feel like a big decision, especially if a past visit left you feeling rushed. At Complete Smiles, your first visit moves at your speed: every question answered, a warm blanket if you'd like one, and a team that's genuinely happy to meet you.
What to Bring
A Little Prep Goes a Long Way
A little prep ahead of time means less paperwork in the chair and more time actually getting to know you.
- A photo ID
- Your insurance card, if you have one
- A list of any medications you take
- Prior dental records or X-rays, if you're switching from another dentist
New Patient Forms
Save Time, Take Care of the Paperwork Now
If you are a new patient, our New Patient Forms are now available online. We make our patient forms available online so you can complete them at your leisure, saving you time waiting in our office and giving you time to carefully review our policies and procedures. Click the button below to access the form, and don't forget to bring it to your first appointment.
Your Visit
What Your First Visit Actually Looks Like
Checking In
The moment you walk through the door, you're greeted like you already belong here, in a waiting room built for real comfort.
- Scheduling built around your actual availability
- A bright, comfortable waiting area with natural light and real seating
- Streaming shows, snacks, and music while you settle in
- Minimal time between check-in and being seen
In the Chair
This is your appointment, and it moves at your pace, not the clock's.
- Your dentist walks you through what’s happening before doing anything, in plain, friendly language
- A warm blanket and a scented towel, because comfort is part of the care here
- Questions welcome at any point, with zero judgment about how long it’s been since your last visit
- A hand to hold, if you need one, and all the time you need to feel ready
Meet Your Dentist
Getting to know your dentist matters just as much as the exam itself.
- You meet your dentist face-to-face before any treatment starts
- They review your health history and any concerns you bring up directly
- Findings from your exam and any X-rays get explained in plain, friendly language
- You get to ask questions before anything gets recommended
Treatment Planning
If treatment comes next, you're part of the conversation the whole way through.
- Every option gets explained before you're asked to choose one
- Financing options translate treatment costs into a monthly number you can plan around
- Same-day treatment, like a CEREC crown, is available when your case allows for it
- Nothing moves forward until you're ready to say yes
Check-out & Rescheduling
Leaving with a clear plan matters just as much as the visit itself.
- Clear instructions for any home care your treatment calls for
- Your next appointment set before you leave, if you need one
- A quick call to your office anytime plans change, and we'll find a time that works
- Financing or payment questions answered before you leave
Our Amenities
Sit Back and Relax
Getting to the dentist can already feel like a big step. Once you're in the door, the rest of the visit is built to be easy.
Streaming & Netflix
Streaming shows and Netflix, so you have something to watch besides the ceiling.
Warm Blanket & Towel
A warm blanket during your appointment and a warm scented towel when you're done.
Snacks & Music
Snacks and music to help you settle in and relax.
Bright, Comfortable Spaces
Bright, comfortable spaces with natural light and a TV in every room.
Treated Like Family
A team that remembers you don't love being here, and treats you like family instead of a chart number.
Financing & Insurance
Affordable Care, However You're Covered
No insurance? We have a plan for that. Our Complete Smiles Plan, Cherry, and CareCredit offer payment options built around a monthly number you can actually plan for.
Complete Smiles Plan
Our own in-house membership plan with same-day approval, built especially for patients without insurance, not just those who have it.
Same-day approvalCherry
Flexible monthly payment plans that make it easy to spread the cost of care over time.
Monthly paymentsCareCredit
A trusted healthcare financing option with terms that fit a monthly number you can plan for.
Trusted financingSunbit & Proceed
Additional financing options available at our Redwood office for even more flexibility.
Redwood officeConnect With Us
Ready When You Are
Whether it's been six months or six years, we'll take it from here: judgment-free, unhurried, and on your schedule.
